Facebook Help Email, is one of the mediums you can use in contacting Facebook when you are having any issues on the platform. When you contact Facebook via email, the customer service representatives usually reply on a first-come, first-serve basis. The departments are open 24/7.
On the other hand, if you send an email late in the night, you will be getting a reply the following day. Most times, the customer service agents often take 24 hours or more to reply with the most likely time of response being around 3pm.
Here, I will be listing the email addresses that you can use to contact Facebook, to have whatever issues you are encountering on the Facebook platform resolved.
Emails to contact Facebook
disabled@facebook.com – You can make use of this email address to ask about recovering disabled accounts, to recover hacked accounts, reset a password, receive code to reset as well as fixing problem with the page.
appeals@facebook.com – You can use this email address to make inquiries about appeals if your content has been blocked or if your account has been suspended.
support@facebook.com – This particular email is a basic support email. When writing with this email, you have to be very detailed about the issue at hand. This is a general email address, that you can use to contact Facebook.
platformcs@support.facebook.com – This email address, is specifically provided for financial issues that are linked to your Facebook activities. So if you have any financial issue that you want to bring to the notice of Facebook, this is the email address to use.
abuse@facebook.com – Just as the name of the email suggests, this email can only be used for reporting abuse. It is an email that is being closely monitored. So if you have any issue bothering on abuse on Facebook, you can use this email, to draw Facebook’s attention to the issue.
Conclusion
In order to increase your chances of getting a non-generic reply or getting a reply faster, you have to ensure that your email is brief, concise, and straight to the point. This will help Facebook give you the solution you need faster.
Sometimes, it might be difficult trying to reach out to Facebook directly for assistance. So when you have a problem with your Facebook account, it is advised that you take different mediums to get the solution you seek. Apart from using email to contact Facebook, you can also use other mediums provided for users to try and contact them. Try as much as you can not limit yourself to one method. You can try as different approaches as you can, to get the help you need.
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